How hard could it be to get a contact number?
People need to call companies for a number of reasons. Customer services departments are meant to receive and process these calls. Their main functions are to provide information upon request, to help clients solve problems with the company's products, to process complaints, and to answer any question that may arise. Every company, institution and provider should have a Customer Services sector that is open to the community, has access to all relevant information, and has enough incidence in the overall functioning of the company to make it worth it to call them in the first place.
In some cases, this is exactly how it works. You make your call, an actual human being who can think and talk answers you, you state your request or demand, you get what you wanted, you hang up. Simple, cost effective, and satisfacting.
However, this isn't the case all the times. Consumers often find themselves struggling to get the attention that they need. It can be very frustrating to have a machine answer you, telling you to press buttons without really being able to respond to your particular request, leaving you on hold as minutes - and pennies - go by, being transferred from one person to another... when you are lucky enough to find the contact number you want in the first place.
How to get to undisclosed contact numbers
Nowadays, a web search - mostly Google - is the preferred method for finding contact information, like a Contact Number or an e-mail address. In some cases, this will bear fruit. You will be redirected to a website - usually the company's own site - where the number is on display. However, you would be surprised to find out how many institutions and companies actually prefer not to disclose their contact number.
In some cases, they will solely provide a digital contact for for you to fill. You might not get any response if you do so, or a mere copy-pasted response that might not be of help. This is as frustrating as being redirected to a pre-recorded voice on a telephone. Some companies prefer to do it this way because it's cheaper and easier for them, even if it's at the expense of customer satisfaction.
In other cases, you might see no contact data at all.
Luckily, there are companies that work hard to allow consumers to reach the phone number they're looking for. In example, let's say you want Yorkshire Bank Contact Number, but you can't find it in their website. You need to make a call and perhaps quite urgently, because you have a problem with your credit card or account or whatever. What you can do then is to find a contact number company that will provide the information you're looking for. In some cases, they have a website with a list of companies and their contact information, so all you have to do is click on the company's name and you will see all you need.
Now let's say you want the Tesco Bank Contact Number but it isn't disclosed in the contact data website. Some companies do not disclose this information for free, and instead they offer to redirect your call to the requested company's customer service phone center. What you have to do in that case is to call the contact number company and tell which institution or firm you are trying to reach. These calls may be a bit expensive so we suggest that you check the rates first - they should be stated somewhere in the company's website.
Contact numbers of banks
Banks are among the companies that have the busiest customer services. They provide compex services, mistakes can be made here and there, and when it comes to money, very few people are willing to let it slip. If you want to contact a bank's customer service line, let's say you need to reach RBS Customer Services just to name one, you are likely to find a busy line, or at least be redirected from one person to another without a fast and effective solution for your claim.
Contact information for banks across the United Kingdom can be found through contact number companies. Some of them include this informationa among a long list of institutions while others are specialized in banks. So next time you are looking for MBNA Contact and you can't find it, remember to open up your search and include these services. There are good contact data companies out there that can make your search much shorter and more fruitful, so find a couple and bookmark them!